Privacy Policy

Holding onto your private information is a serious responsibility, and we want you to know exactly how we handle it.

Weitu Display (“we,” “us,” or “our”) values your privacy and takes steps to protect the security of information that you provide to us — information that identifies you or could, when combined with other information, be used to identify you (“Personal Information”). We comply with all applicable laws regarding your privacy. This Privacy Policy explains how and why we collect and use the Personal Information you provide to us.

By accessing or otherwise using Weitu Display, you agree to the terms and conditions of this Privacy Policy. You expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Policy.

Your Personal Information may be processed and stored in other countries (including the United States and Hong Kong) where laws regarding the processing of Personal Information may be less stringent than the laws in your country. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.

Collection of Information

Personal Information That You Provide

In general, we collect Personal Information that you submit to us voluntarily through Weitu Display. We also collect information that you submit in the process of creating or editing your account and user profile on Weitu Display. For example, our registration and login process requires you to provide us with your name, valid email address, and password of your choice.

When you personalize your profile and use the features of Weitu Display, we will collect any information you voluntarily provide, and we may also request optional information to support your use of Weitu Display, such as your business type, company name, purchasing preferences, and other Business-related information.

When you submit a request through our site — for example a product inquiry, a request for a quote, or a request for design consultation — we will collect the information designated along with such activity, which may include your contact information such as your name, email address, company name, and phone number.

When you place an order, you will need to submit your billing and shipping details, including your address, and your payment information, which we may collect and store, so that we can process your order for the items. We will also collect transactional information based on your activity on Weitu Display, such as purchasing, billing, order history, and any other information you provide to purchase or ship items. When you add products to your shopping cart or wishlist, we store those preferences on your account.

If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and other related information.

We may require you to submit additional Personal Information to authenticate yourself if we believe you are violating our policies. If you do not wish to share such information with us, you may be unable to complete certain transactions on Weitu Display.

Information Collected Via Technology

As you use Weitu Display, certain information may also be passively collected and stored on our or our service providers’ server logs, including your Internet Protocol address, browser type, type of device, operating system, and the address of the referring website.

We may also place small data files on your computer or other devices. These data files may be cookies, pixel tags, or make use of other local-storage features by your browser or associated applications (“Cookies”). We use these technologies to recognize you as a customer; customize our services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and promote trust and safety across our site.

We use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the information for which you searched and viewed. To use our Services your web browser must accept Cookies. If you choose to disable Cookies, some aspects of Weitu Display may not work properly, and you may not be able to receive our Services.

Use and Disclosure of Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, or rent for marketing purposes the Personal Information that we collect to third parties unless you ask or authorize us to do so.

In general, Personal Information you submit to us is used to provide you access to Weitu Display: to improve Weitu Display; to respond to your requests, emails and other feedback; to provide customer service and design consultation; to send you alerts, updates, administrative messages, and otherwise facilitate your use of, and our administration and operation of, our Services; to monitor and analyze usage and trends; to resolve disputes; to better tailor the features, performance, and support of Weitu Display; to prepare and share quotations and proposals; and for any other purpose for which the information was identified at the time of collection.

We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of Weitu Display and to help us communicate with you. Examples of such services include website hosting, database and authentication services, sending email, analyzing data, providing marketing assistance, processing payments, and providing customer service. We require our third-party service providers to agree not to use such information except as necessary to provide the relevant services to us.

We may create Anonymous Information records from Personal Information by excluding information (such as your name) that would otherwise render the date personally identifiable to you. Generally, we aggregate this information and use it in statistical analysis to help us analyze patterns in the use of Weitu Display. This Privacy Policy does not limit our use or disclosure of any Anonymous Information in any way, and we reserve the right to use and disclose Anonymous Information to partners, advertisers, and other third parties in our discretion.

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your Personal Information as set forth in this Privacy Policy.

By using Weitu Display and providing us with your Personal Information, you understand and agree that we may disclose your Personal Information if we believe in good faith that such disclosure is necessary to: (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce the Weitu Display Terms, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to user support requests; or (v) protect the rights, property, or safety of Weitu Display, its users, and the public. You hereby consent to us sharing your Personal Information under the circumstances described herein.

Third-Party Services

We use third-party service providers that may process your Personal Information on our behalf, including but not limited to:

Supabase — account authentication, user profiles, orders, addresses and other application data storage;
Cloudflare — website hosting, content delivery and edge services;
Payment processors — to process payments you make on Weitu Display.

These providers process your Personal Information only to the extent necessary to provide their services to us, and are bound by contractual obligations to keep your information confidential and secure.

Third-Party Sites and Advertising

Weitu Display may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each and every website they visit. This Privacy Policy applies solely to information collected by us through Weitu Display and does not apply to these third-party websites. The ability to access information of third parties from Weitu Display, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third parties, their products, their services, other websites, locations, or their content.

Your Choices Regarding Your Personal Information

We offer you choices regarding the collection, use, and sharing of your Personal Information. You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us.

Despite your indicated email marketing preferences, we may send you administrative emails regarding our Services, including, for example, administrative and transactional confirmations, and notices of updates to our Privacy Policy.

You have the right to request a copy of the Personal Information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us. We may charge a reasonable fee for this service. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information which you think is inaccurate. You may change any of your profile information by editing it in the profile settings page of your dashboard. You may ask us to stop processing your information or delete your information by contacting us. We will delete that information within a commercially reasonable period of time unless prevented from doing so by applicable law.

We comply with all applicable privacy laws and regulations that apply to residents of the EU. Residents of the European Union (“EU”) may only use our Services after providing us with your freely given, informed consent for us to collect, transfer, store, and share your Personal Data, as that term is defined in the EU’s General Data Protection Regulation (“GDPR”).

We comply with the EU GDPR and make it easy for EU residents to exercise their rights described in that regulation. The purposes for which we collect your Personal Information, which is defined in the GDPR as Personal Data, the categories and specific types of Personal Data we collect, and our practices and policies regarding your Personal Data are described in this Privacy Policy.

As discussed throughout this Privacy Policy, we make it easy for you to access, correct, delete, or demand deletion of your Personal Data. You may object to our processing of your Personal Data by contacting us, although if you prohibit our processing, it may make some of our Services either impossible to offer or less useful. Any of those requests should be sent to us through the contact channels described below.

Regarding Children

No matter where they live, children under the age of 13 are not permitted to use Weitu Display, and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user’s Personal Information permanently from our databases. We recommend that children between the ages of 13 and 18 obtain their parent’s permission before submitting information over the internet.

Children who reside in some countries in the EU may be prohibited by law from using services such as Weitu Display until they are older than 13. In some countries, the age at which you may be able to use our service may be 14, 15, or 16 years of age. By using Weitu Display, you are either (i) representing that you are at least 18 years old; (ii) representing that you are at least 13 years old and have a parent’s or guardian’s permission to use Weitu Display; or (iii) if you reside in an EU country with an older age of consent, representing that you are at least the appropriate number of years old and have a parent’s or guardian’s permission to use Weitu Display.

Feedback

If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any emails we receive become our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Security

We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, you acknowledge that no company, including us, can fully eliminate security risks associated with Personal Information.

Delete Account

We regret to see you leave. If you ask us to delete your account, we will no longer have details of your orders, communication history, or contact details. Your prior queries will not be restored, and you cannot log in again. Please make this decision carefully.

Just so you know, when you delete your account, you will:

Lose your quote and request history
Lose your shopping cart contents
Lose your order history
Lose your address book
Lose your wishlist
Erase all your personal information

After careful consideration, if you still want to delete your account, please contact us through the contact channels described below, and a service representative will handle it for you.

Contact and Revisions

If you have questions or concerns about our Privacy Policy, please contact us. If you are a resident of the EU and wish to exercise your rights pursuant to GDPR, please contact us.

This Privacy Policy is subject to occasional revision at our discretion. If we make any substantial changes in the way we use your Personal Information, we will post an alert on this page and send an email to registered users. If you object to any such changes, you must cease using Weitu Display. Your continued use of Weitu Display after notice of changes constitutes your acknowledgment of and agreement to be bound by the revised terms.

We use cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms outlined below.

Cookies are small text files, often containing unique identifiers, that are sent by web servers to web browsers. These files may then be sent back to the server each time the browser requests a page from the server.

Cookies serve as a tool for web servers to recognize and track users as they navigate through different pages on a website, and to identify users when they return to the site.

Cookies fall into two main categories: “persistent” cookies and “session” cookies.

Persistent cookies consist of a text file sent by a web server to a web browser. The browser stores this file, and it remains valid until its designated expiry date — unless you delete it beforehand.

Session cookies, on the other hand, expire at the end of your browsing session, which ends when you close your web browser.

Cookies on Weitu Display

We use both session cookies and persistent cookies across our website to enhance your browsing experience.

How We Use Cookies

Cookies do not contain any information that directly identifies you as an individual. However, personal information we store about you may be linked by us to the information stored in and obtained from cookies.

The cookies used on our website include:

Strictly necessary cookies — essential for navigation and access to core features
Performance cookies — help us track usage and improve site performance
Functionality cookies — remember your preferences and choices

We may use the information obtained from cookies for the following purposes:

To recognize your computer when you visit our website
To track your navigation across the site, including enabling e-commerce functionality
To enhance and improve the website’s usability
To analyze how visitors use and interact with the website
To assist in the administration and management of the website

Blocking Cookies

Most browsers allow you to refuse or block cookies. Below are instructions for some commonly used browsers:

Internet Explorer : Click “Tools,” then “Internet Options,” then “Privacy,” and use the sliding selector to choose “Block all cookies.”
Firefox : Click “Tools,” then “Options,” then uncheck “Accept cookies from sites” in the “Privacy” section.
Google Chrome : Click “Options,” then “Under the Hood,” then “Content Settings” in the “Privacy” section, and adjust your preferences under the Cookies tab.
Safari : Click “Preferences,” select the “Privacy” tab, and adjust your cookie settings.

Deleting Cookies

You can also delete cookies that are already stored on your computer. Instructions for common browsers include:

Internet Explorer : You will need to manually delete cookie files from your system.
Firefox : Ensure that cookies are set to be deleted when you clear private data (this setting can be adjusted by clicking “Tools,” then “Options,” and “Settings” in the “Private Data” section), then click “Clear private data” from the “Tools” menu.
Google Chrome : Click “Options,” then “Under the Hood,” then “Content Settings” in the “Privacy” section, and adjust your preferences under the Cookies tab.
Safari : Click “Preferences,” select the “Privacy” tab, and choose “Remove All Website Data.”

Contact Us

If you have any questions or comments about this Privacy Policy or the Cookie Usage Statement, or if you would like us to update the information we hold about you or your preferences, please don’t hesitate to reach out.

You can contact us through the contact form on our website or via WhatsApp at +852 5713 8763.

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